PE-owned financial services portfolio companies face unique challenges than traditional financial services conglomerates. In our experience, PE-owned boutique asset management, insurance brokerage, fintech, and payments portfolio companies don’t have the scale and breadth of large conglomerates but have the same bureaucracies and inefficiencies.

And at the same time, the impact of digital transformation, analytics, and AI is far more profound in financial services than in any other industry. The customer’s expectations of financial services companies are shaped by superior digital experience elsewhere like Amazon. While behemoths like JPMorgan Chase can afford to spend $5B on technology transformation, AI, data, and analytics, the new frontier of competition, PE-owned mid-market financial services have to do more with less. PE-owned financial services portfolio companies need to draw on a tried-and-tested playbook to quickly unlock value through accelerated top-line growth and margin expansion.